CANANRA SHIPPING POLICY

At CANANRA, we take great care to ensure your order is shipped safely and reliably. This policy is designed to provide you with clear information about our shipping process, offering peace of mind and clarity on your order's journey.

1. Order Processing Time

  • All orders are processed within 2-5 business days after your purchase is complete. This timeframe allows us to prepare and package your product with the utmost care.
  • We do not process or ship orders on Sundays or holidays.

2. International Standard Shipping

We offer a standard international shipping method to optimize costs for our customers.

  • Carrier: We primarily use Priority Mail International for this service.
  • Estimated Delivery Time: 5-20 business days, depending on your location. Please note this is an estimate and not a guarantee of a specific delivery date.
  • Tracking: All orders include a tracking number so you can monitor your package's journey.

3. How to Track Your Order

  • Once your order has been shipped, we will send you a confirmation email containing your tracking number.
  • You can use this number on the carrier's website to monitor your package's status until it reaches your doorstep.

4. Important Notes for International Shipments

  • Carrier Responsibility: Once a package is with the shipping carrier, they assume responsibility for its delivery. For any issues with tracking updates or non-delivery, we recommend contacting the carrier directly to file a claim, as they will have the most up-to-date information.
  • Signature on Delivery: For added security, orders of a higher value may require a signature upon delivery.
  • Enhanced Tracking Requests: If you wish to ensure your international package includes detailed door-to-door tracking confirmation, you can submit a direct request to our customer service team at info@cananra.com before placing your order.

5. Need Further Assistance?

If you have any other questions about our Shipping Policy, please do not hesitate to contact us at info@cananra.com.

Thank you for choosing CANANRA. We are honored to have you as a customer and truly value your trust!